New Patient Information

Are You A New Patient At Pivot?

You will experience the Pivot difference the moment you step in our clinics. Our teams will make you feel like family, while still offering the highest quality of professional health care services.

Getting Started

We understand that you may have some anxiety about coming to therapy – especially if you have never been to Pivot before! Our patient care coordinators will welcome you and answer any questions you have about billing, scheduling or insurance.

New Patient Forms

Please download and complete the following forms ahead of time to bring to your first appointment to ensure that we are as efficient as possible!

What To Expect

Your first appointment will last approximately one hour. Your therapist will complete a comprehensive evaluation, which includes medical history review, diagnostic testing, thorough evaluation of your flexibility, strength and endurance, your current functional deficits and your goals with therapy. At the conclusion of your appointment, your therapist will explain your personalized treatment plan and answer any questions you may have. Your participation and commitment are required to achieve the best outcomes. Subsequent appointments may last anywhere from 30-60 minutes depending on your individualized treatment.

Remember To Bring:

  • Physicians referral or prescription (if you have one)
  • Your insurance card
  • Valid photo I.D.
  • Completed paperwork
  • Assistive devices (brace, splint, cane, walker, or crutches)

Wear comfortable clothing or bring clothes to change into that allows your clinician access to your affected areas and you can move in easily.

Please feel free to contact us before your appointment if you have any questions.


Click here to learn about the Good Faith Estimate (GFE).