June 10, 2020 – UPDATE

Aches & Pains? Injury?
As essential healthcare professionals we remained open to best serve our patients throughout the pandemic. Our top priority continues to be the health and safety of our employees and patients.


May 28, 2020 – UPDATE


  • Mandatory face coverings in Pivot clinics
  • Patient screening/questionnaire prior to treatment
  • Increased cleaning and sanitizing frequency
  • Immediate openings
  • Early morning & evening appointments available
  • Monitoring occupancy within clinics
  • Social distancing
  • Telehealth appointments available


May 20, 2020 – UPDATE

We know that COVID-19 is a respiratory disease that primarily affects the lungs.  However, the disease frequently affects other areas such as the heart, muscles, joints and endurance due to limited physical activity and isolation.

Physical therapy can help!

  • Breathing techniques to help strengthen the muscles used to breathe
  • Goal-oriented functional activities to resume normal lifestyle
  • Manual (hands-on) therapy to improve chest expansion, reduce restriction and allow the lungs to work at full capacity
  • Personalized exercise program to help improve endurance
  • Strengthening exercises and stretching techniques to optimize breathing
  • Strategies to minimize stress on the heart and lungs

If you are recovering from COVID-19, ask your physician whether PT is right for you!

Mona Saeed, PT, DPT, Cert. MDT, CHT, CCI, AIB-VR, is our Clinic Director in Glen Allen, VA (West Broad) and she recently had a patient with breathing issues post COVID-19. Mona began to treat her breathing issues and achieved amazing results.  You don’t have to take our word, here’s what our had to say:

Where and how do I begin to thank you for FIXING ME AGAIN! Not only have you fixed me, YOU got me to BREATHE again! . . . How in the world can we tell EVERY doctor out there that Mona Saeed can help people breathe again?  I want to tell everyone how you have helped me sooo much . . .

Click here to read the full testimonial.


May 13, 2020 – UPDATE

Last week, the national shelter from home guidance expired and many states are in the process of re-opening. We understand that COVID-19 may have caused an interruption or delay in seeking physical therapy services and want to assure you that we are here for you! As a reminder, the health and safety of our employees and patients is our top priority.

As essential healthcare providers, we continue to follow the suggested guidelines:

  • Mandatory face coverings in Pivot clinics
  • Patient screening/questionnaire prior to treatment
  • Properly disinfecting exam rooms, treatment tables, equipment and high traffic surfaces
  • Adjusting schedules
  • Monitoring total occupancy within our clinics
  • Social distancing

Contact us to schedule an appointment!


May 6, 2020 – UPDATE

How Physical Therapy Can Help:

BREATHING TECHNIQUES to create more balance within the nervous system and decrease overall levels of stress.

EDUCATION on proper ergonomics, body mechanics and ways to keep you moving throughout the day.

EXERCISE is the best medicine. Physical therapists are exercise experts.

MANUAL THERAPY (hands-on care) can decrease anxiety, promote relaxation and manage injuries and pain.

POSITIVE ENVIRONMENT and friendly atmosphere allows you to feel comfortable, be held accountable and achieve success.


April 29, 2020 – UPDATE

If the answer is YES, think PREHAB.

PREHAB or Prehabilitation programs are a proactive approach to address deficits in strength, stability, range of motion, balance and overall joint function prior to surgery.


Ask Your Physician if PREHAB is for YOU!


April 20, 2020 – UPDATE


What is stopping you from scheduling a telehealth visit?

Several insurance companies have announced support for telehealth services, including WAIVING the patient’s financial share. Expanding telehealth availability, will reduce risk exposure and help prevent the spread of COVID-19.  Many payors have announced the waiver of patient responsibility for telehealth, which include: Aetna, BlueCross BlueShield, Cigna, United Healthcare, Anthem, and Humana. Despite these announcements, you should inquire with your insurer directly as coverage varies by plans. Additionally, Vice President Pence recently made an announcement indicating he has secured commitment from insurance companies to cover telehealth services.

Click here to view the payor guidelines.

Get answers to all of your telehealth questions with our Patient Telehealth Q & A.


April 17, 2020 – UPDATE

Beginning Monday, April 20 everyone entering Pivot PT clinics will be required to wear a face covering.  If you do not have a face covering, please ask a Pivot team member to provide one for you.  This effort is to ensure continuity of our essential healthcare services while furthering efforts to slow the spread.


April 15, 2020 – UPDATE

We Are Here For You!

During the course of this COVID-19 pandemic, we remain open for business and continue to offer essential healthcare services.  As you know from previous updates, we are offering three options to continue or begin therapy: in-clinic, telehealth and in-home visits. Telehealth is new for us and new for you. Anytime you ask someone to try something new, especially when it is related to their health, there are going to be questions.

For your convenience and comfort, we created a list of the most common questions and answers about our telehealth visits. We encourage you to review the information and reach out to us if you need additional information.  You can contact us by replying to this email or contacting your local clinic.


April 7, 2020 – UPDATE

A Message from Chris Throckmorton
CEO of Pivot Physical Therapy

During these uncertain times, one thing is certain: the commitment we make to each of you to provide the highest level of healthcare. We have faced unprecedented challenges as COVID-19 has progressed, and I would like to acknowledge and thank our Pivot team who continues to serve you.

As a physical therapist, I understand the importance of continuing physical therapy treatment from initial evaluation to discharge without interruption. I wanted to take this opportunity to speak to you and thank each of you for your support during this pandemic; and to assure you that we are here for you.


March 25, 2020 – UPDATE

As part of the healthcare sector, Pivot Physical Therapy is considered an essential business. Our employees play an important role in the health and well-being of our patients and the communities we serve. We will remain open for business and are accepting new patients during normal business hours of operation. To keep up to date on temporary consolidations and temporary closures, click here or visit our Facebook page.

The health and safety of our employees and patients remains our top priority.  We are diligently monitoring updates to COVID-19. We want to keep you all informed on steps we are taking to flatten the curve:

  • We are now offering telehealth
  • We are now offering in-home PT (please check with your clinic on participation)
  • We have implemented a screening process for our employees
  • We have implemented a screening process for every patient prior to treatment
  • We continue to provide our employees with guidance on CDC’s recommendations
  • We have always maintained the highest level of cleanliness and sanitation yet we have increased emphasis on our cleaning policies and procedures
  • We have adjusted patient schedules to limit the amount of people in a clinic
  • We will waive all cancellation and missed appointment fees during this pandemic

Click here to view your options to continue or initiate Physical Therapy, Occupational Therapy or Speech Therapy at this time.

Again, we ask that you please allow our Patient Care Coordinators to reschedule your appointment if you are experiencing any of the following:

  • Cough
  • Shortness of breath
  • Chills
  • Fever
  • Sneezing with nasal discharge
  • Other cold or flu-like symptoms

Lastly, we are here to help!

Dr. Matos, an expert in biologic surety and the management of select agent programs at federal facilities, notes the following: “Physical therapists are essential in flattening the curve of the COVID-19 pandemic.  They play a key role in keeping people they can help out of the doctor offices and ERs.  This will not only free up the medical teams to treat those impacted by COVID-19, but also limit the exposure of those seeking the care of the physical therapist.”

As always: Stay informed.  Please visit the CDC’s website to find more information on the Coronavirus Disease 2019 (COVID-19).